Questions not answered above?
Please contact, Customer Care at 1-758-458-8308 or customerservice.hd@mandcgroup.com , visit any M&C Home Depot & Sunbilt location or log on to www.mandchomedepot.com.
Can the M&C Home Depot & Sunbilt Rewards Card be used only in St. Lucia?
Yes.
I lost my card how can I get a new one and is there a fee?
Yes, you can get a replacement card from any M&C Home Depot & Sunbilt locations at a replacement fee of EC$5.00.
What happens if I forget my M&C Home Depot & Sunbilt Rewards Card when I purchased goods, can I get my points later?
No, this will not be possible. M&C Home Depot & Sunbilt Rewards Card Points are awarded only at the time of purchase when your card is scanned.
How to log onto your M&C Home Depot & Sunbilt Rewards Card account?
Visit www.mandchomedepot.com to view your account
When will I know how many M&C Home Depot & Sunbilt Points are due to expire on my loyalty account?
At the beginning of each month, any M&C Home Depot & Sunbilt Rewards Points that are due to expire at the end of the month will be shown on your loyalty account (email notification per last discussion).
How do I find out the amount of M&C Home Depot & Sunbilt Rewards Points due to expire on my loyalty account?
You can find out the number of M&C Home Depot & Sunbilt Rewards Points that are due to expire in the following ways:
- Log on to mandchomedepot.com
- Call Customer Care at 458-8308.
What happens to my M&C Home Depot & Sunbilt Rewards Card Points if I return an item?
You earn M&C Home Depot & Sunbilt Rewards Points when you purchase products. Therefore, when you return an item, your M&C Home Depot & Sunbilt Rewards Card will be scanned in order for the Points which you earned to be deducted from the points balance on your account.
Where is the M&C Home Depot & Sunbilt Rewards Card accepted?
The M&C Home Depot & Sunbilt Rewards Card is accepted at all locations.
How do I avoid losing the M&C Home Depot & Sunbilt Rewards Card points, that are due to expire.
To avoid losing M&C Home Depot & Sunbilt Rewards Card points due to expire on your Loyalty Account, you should redeem them as payment for purchases at any M&C Home Depot & Sunbilt location.
How can I redeem my M&C Home Depot & Sunbilt Rewards Card Points?
Once you have accumulated a minimum of 500 points which is equivalent to $5.00, you can begin to redeem your M&C Home Depot & Sunbilt Rewards points. You can redeem your points using both the M&C Home Depot & Sunbilt Rewards Card and your personalized M&C Home Depot & Sunbilt Rewards Card, however, a valid photo ID will be required at the time of redemption
Can M&C Home Depot & Sunbilt Points expire?
Yes. M&C Home Depot & Sunbilt points expire 12 months after they are earned. This means, when you have earned your M&C Home Depot & Sunbilt Points you must use them within 12 months, or they will expire.
How do I request an M&C Home Depot & Sunbilt Rewards Card?
Visit https://mandchomedepot.com/p/rewards-card and register today. During this time let us know whether you would like to receive information on promotions, specials and partner offers via email and other information channels.
Why am I issued a M&C Home Depot & Sunbilt Rewards Card upon registration?
The M&C Home Depot & Sunbilt Rewards Card is issued to you to allow you to earn points while you shop at M&C Home Depot & Sunbilt.
What is a personalized M&C Home Depot & Sunbilt Rewards Card and when will I receive?
Your personalized M&C Home Depot & Sunbilt Rewards Card is unique to you as it will have your name on it.
The card should be ready for collection from your “Home Store one week after the request is made or you can request a digital M&C Home Depot & Sunbilt Rewards Card. Please note you will be required to present an ID for instore collection.
